The management and control of quality / [Book].
James R. Evans, William M. Lindsay.
- 5th ed.
- Cincinnati, Ohio : South-Western, 2002.
- 1 v. (various pagings) : ill. ; 26 cm. + 1 computer optical disc (4 3/4 in.)
Includes CD-Rom at barcode no. 813933 and CD no. 174.
Includes bibliographical references and index.
0324066805
2001020077
Quality assurance. Quality control. Total quality management.