TY - BOOK AU - Evans,James R. AU - Lindsay,William M. TI - The management and control of quality SN - 0324066821 U1 - TS/156 PY - 2002/// CY - Australia PB - South - Westen Thomson learning KW - Quality assurance. KW - Quality control. KW - Total quality management N1 - Include a book barcode no.813932 (CD-Rom no.174 at barcode no.813933) ER -