TY  - BOOK
AU  - Back,Ken
AU  - Back,Kate
TI  - Assertiveness at work : a practical guide to handling awkward situations
SN  - 007084576X
PY  - 1982///
CY  - London
PB  - New York
KW  - Assertiveness (Psychology)
KW  - Executive ability.
KW  - Management -- Psychological aspects.
N1  - Abstracts Includes index
ER  -