TY  - BOOK
AU  - Lynch,Richard L.
AU  - Vickerstaff,Sarah
TI  - Measure up! Yardsticks for continuous improvement
SN  - 1557860998
U1  - HC/110.152 
PY  - 1991///
CY  - Oxford
PB  - Basil Blackwell Ltd.
KW  - Presonnel management -- Europe.
ER  -