Patron behavior in libraries :  a handbook of positive approaches to negative situations /  [Book]. 
[edited by] Beth McNeil and Denise J. Johnson.  
 - Chicago :   American Library Association,   1996. 
 - viii, 160 p. ;   22 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>0838906621 
<br/><br/><label>LCCN: </label>95040639 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Libraries--Security measures.--United States<br/>Public services (Libraries)--United States.