Davenport, Thomas H.,  <br/><br/>
Process innovation : reengineering work through information technology / 
Thomas H. Davenport. 
 - Boston, Massachusetts :  Harvard Business School Press,  1993 
 - x, 337 pages :  illustrations ;  25 cm 
<br/><br/> Includes index 
<br/><br/><label>ISBN: </label>0875843662 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Information technology.<br/>Organizational change.<br/>Production engineering.<br/>Technological innovations.