Gray, Janet L. <br/><br/>
Quality value banking : effective management systems that increse earnings, lower costs, and provide competitive customer service  [Books]. 
Janet L. Gray [and] Thomas W. Harvey. 
 - New York  John Wiley & Sons  1992 
 - Pages: 232 
<br/><br/> Notes Registration No: 27692 (1 al) Notes Registration No: 27692 (1 al) Includes index. Serials holdings B$$114.90 
<br/><br/><label>ISBN: </label>0471550094  0.00 
<br/><br/><label>LCCN: </label>92000283 
<br/><br/><label>Subjects--Personal Names: </label><br/>Bank management -- Quality control.<br/>Banks and banking -- Customer services.<br/>Quality of products.
<br/><br/><label>Dewey Class. No.: </label>HG/1616  / GRA