Dix, Colin.
Front office operations / [Book].
Colin Dix, Chris Baird.
- 4th ed.
- New York : Longman, 1998.
- v,218p. : ill., facsims., plans ; 24cm.
Includes index. Previous ed.: London : Pitman, 1988.
0582319315
Hotel management.
Hotels--Employees.
Receptionists.
TX911.3.F75 D59 1998