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Forging the productivity partnership William Sandy [Books].

by Sandy, William.

Material type: Text Text; Format: print Publication details: New York McGraw-Hill 1990Availability: Items available for loan: Universiti Teknologi Brunei Library (1)Call number: HD/58.8 SAN.

The power of relationship marketing : how to keep customers for life Tony Cram. [Books].

by Cram, Tony.

Material type: Text Text; Format: print Publication details: London Pitman Publishing. 1994Availability: Items available for loan: Universiti Teknologi Brunei Library (1)Call number: HF/5415.5 CRA.

Remember me McGraw-Hill. [VHS Tapes].

by McGraw-Hill.

Material type: Text Text; Format: print Publication details: Hampshire Gower Publishing Company Ltd. 1981Availability: Items available for loan: Universiti Teknologi Brunei Library (2)Call number: HF/5415.5 MCG, ...

Seeking customers and keeping customers with field guide to marketing edited by Benson Shapiro and John Sviokla [diskette].

by Shapiro, Benson.

Material type: Text Text; Format: print Publication details: Boston, MA Harvard Business School Press 1994Availability: Items available for loan: Universiti Teknologi Brunei Library (1)Call number: HF/5415.5 SEE.

Command performance : the art of delivering quality service with a preface by John E. Martin. [Books].

by Martin, John E.

Series: The Harvard Business Review Book SeriesMaterial type: Text Text; Format: print Publication details: Boston, MA Harvard Business School Press 1994Availability: Items available for loan: Universiti Teknologi Brunei Library (1)Call number: HF/5415.5 COM.

Customer service. [VHS Tapes].

Series: VideotrainMaterial type: Text Text; Format: print Availability: Items available for loan: Universiti Teknologi Brunei Library (1)Call number: HF/5415.5 CUS.

Good profit : how creating value for others built one of the world's most successful companies / Charles G. Koch.

by Koch, Charles G. (Charles de Ganahl), 1935- [author].

Edition: 1st edition.Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General; Publication details: New York : Koch Industries, Inc. 2015Availability: Items available for loan: Universiti Teknologi Brunei Library (1)Call number: HD31 KOC 2015 c.1.

Customer relationship management : concept, strategy, and tools/ V. Kumar, Werner Reinartz

by Kumar, V | Reinartz, Werner.

Edition: Second editionMaterial type: Text Text; Format: print ; Audience: General; Publication details: Heidelberg, New York : Springer, 2012Availability: Items available for loan: Universiti Teknologi Brunei Library (1)Call number: HF5415.5 KUM c. 1.

The Importance of Relationship Marketing Among The Banking Sector in Brunei Darussalam / Debbie Lim Keh Ying

by Debbie Lim Keh Ying [author] | Universiti Teknologi Brunei School of Business.

Material type: Text Text; Format: print Publication details: Brunei Darussalam : Universiti Teknoloigi Brunei , © 2020Availability: Items available for reference: Universiti Teknologi Brunei Library: Not for loan (1)Call number: UTB 120 REPORT, THESIS & DISSERTATION, RTDS 311.

Strategic brand management : building, measuring, and managing brand equity / Kevin Lane Keller.

by Keller, Kevin Lane [author.].

Edition: 3rd editionMaterial type: Text Text; Format: print ; Literary form: Not fiction Publication details: Upper Saddle River, N.J. : Pearson Prentice Hall , 2008Availability: Items available for loan: Universiti Teknologi Brunei Library (1)Call number: HD69 KEL 2008 c. 1.

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