000 00957nam a22002777a 4500
005 20250510113253.0
008 030101s2003 njua g 001 0 eng d
020 _a9780130993069
_qhardback
040 _aUniversiti Teknologi Brunei.
_beng
_cUTB
_dUTB
084 _aHD62.15 TOT 2003
245 1 0 _aTotal quality management /
_cDale H. Besterfield ... [et al.]
250 _a3rd edition.
260 _aUpper Saddle River, N.J. :
_bPearson Prentice Hall,
_c2003.
300 _axi, 640 pages :
_billustrations ;
_c24 cm.
504 _aIncludes bibliographical references and indexes.
650 0 _aTotal quality management.
700 1 _aBesterfield, Dale H.
700 1 _aBesterfield, Glen H.
700 1 _aBesterfield-Michna, Carol.
700 1 _aBesterfield-Sacre, Mary.
942 _2lc
_cGC
998 _eBook
_s814794 : 31184 c. 1 UTB
998 _eBook
_s815757 : 31244 c. 2 UTB
999 _c11386
_d11386