000 00886nam a22002657a 4500
005 20251201095036.0
008 940101s1994 nyua g 001 0 eng d
020 _a9780070680487
_qpaperback
020 _a0070680485
_qpaperback
040 _aUniversiti Teknologi Brunei.
_beng
_cUTB
084 _aHF 5415.13 WAL 1994
100 1 _aWalther, George R.
_eauthor.
245 1 0 _aUpside-down marketing :
_bturning your ex-customers into your best customers /
_cGeorge R. Walther.
260 _aNew York :
_bMcGraw-Hill.,
_c1994.
300 _axix, 209 pages :
_billustrations ;
_c22 cm.
500 _aIncludes index
500 _aIncludes index.
650 0 _aCustomer services
_xManagement.
650 0 _aMarketing
_xManagement.
650 0 _aSales management.
942 _2lc
_cGC
998 _eBook
_s801658 : 29241 c. 1 UTB
999 _c11835
_d11835