| 000 | 00793nam a22002537a 4500 | ||
|---|---|---|---|
| 001 | 198643 | ||
| 003 | MOEB | ||
| 005 | 20221223073805.0 | ||
| 008 | 960101s1996 xx eng d | ||
| 010 | _a95003408 | ||
| 020 |
_a0566076977 _c0.00 |
||
| 035 | _a95003408 | ||
| 035 | _a(SITECODE)OLD6546 | ||
| 040 | _aInstitute of Technology - Brunei | ||
| 082 | 0 |
_aHF/5415.5 _bWIL |
|
| 100 | 1 | _aWilliams, Tom, 1954 - | |
| 245 | 1 | 0 |
_aDealing with customer complaints _cTom Williams. _h[Books]. |
| 260 |
_aEngland _bGower Publishing Limited. _c1996 |
||
| 300 | _aPages: 132 | ||
| 500 | _aIncludes bibliographical references and index | ||
| 600 | 1 | 0 | _aConsumer complaints. |
| 999 |
_c14982 _d14982 |
||
| 911 |
_a1 _badmin admin |
||
| 912 |
_a1 _badmin admin |
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