| 000 | 00768nam a22002057a 4500 | ||
|---|---|---|---|
| 005 | 20250602142632.0 | ||
| 008 | 160405 1993 enkad g 001 eng d | ||
| 020 |
_a9780137471485 _qpaperback |
||
| 084 | _aHD9980.5 STE 1993 | ||
| 100 | 1 |
_aStebbing, Lionel. _eauthor. |
|
| 245 | 1 | 0 |
_aQuality management in the service industry / _bLionel, Stebbing. |
| 260 |
_aChichester, West Sussex ; _bEllis Horwood Limited, England : _c1993. |
||
| 300 |
_a178 pages : _billustrations, charts ; _c25 cm. |
||
| 504 | _aIncludes bibliographical references and indexes. | ||
| 650 | 0 |
_aService industries _xManagement. |
|
| 942 |
_2lc _cGC |
||
| 998 |
_eBook _s801317 : 26682 c. 1 UTB |
||
| 999 |
_c18625 _d18625 |
||