| 000 | 01257nam a22002657a 4500 | ||
|---|---|---|---|
| 008 | 230405b2019 bx a g abm| 00| 0 eng d | ||
| 020 | _qhardback | ||
| 040 |
_aUniverisiti Teknogi Brunei _beng |
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| 084 |
_aUTB 120 REPORT, THESIS & DISSERTATION _aRTDS 228 |
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| 100 |
_aAmal Maziah Binti Hj Muhd Sawara _eauthor |
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| 245 | 1 | 4 |
_aThe impact of service quality on postal service in customer satisfaction and trust : _bCase study in Brunei Darussalam / _cAmal Maziah binti Haji Muhd Sawara |
| 260 |
_aBrunei Darussalam : _bUniverisiti Teknologi Brunei , _c2019 . |
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| 300 |
_a62 pages _bColour illustrations _c30 cm _ehistogram |
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| 500 | _aMaster science by coursework in management and technology | ||
| 502 | _aDissertation (Master) - Universiti Teknologi Brunei (2019) | ||
| 504 | _aincludes bibliographical and appendices | ||
| 610 | 4 |
_vDissertation _aUniverisiti Teknologi Brunei |
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| 650 | 4 |
_aPostal services _zBrunei Darussalam |
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| 650 | 4 |
_aCustomer satisfaction _zBrunei Darussalam |
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| 650 | 4 |
_aService quality _zBrunei Darussalam |
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| 942 |
_2lc _cRTDS |
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| 998 |
_eReports, Thesis & Dissertation _s902891 : 001952 c.1 UTB _xUniversiti Teknologi Brunei |
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| 999 |
_c20532 _d20532 |
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