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008			230405b |||||||| |||| 00| 0 eng d
020			_qhardback
040			_aUniversiti Teknologi Brunei _beng _cUniversiti Teknologi Brunei
084			_aUTB 120 REPORT, THESIS & DISSERTATION _aRTDS 210
100			_aHazimah binti Haji Suhip _eauthor
245	1	0	_aUser Satisfaction of Electronic Human Resource Management System: _bA Case Study of Government Employee Management System / _cHazimah binti Haji Suhip
260			_a Brunei Darussalam : _b Universiti Teknologi Brunei, _c ©2019.
300			_a87 pages : _billustration ; _c30 cm
500			_aABSTRACT Human resource management (HRM) activities were always carried out manually and paper intensive using the traditional method system. Presently, HRM are facing challenges which include competitive work environments, to allocate growing demands, provide service quality, growing workforce, globalisation of economy and many more. Presently, with the availability of ICT, human resource management has transformed to a sophisticated Electronic Human Resource Management (E-HRM) system. Brunei Darussalam without exception is also practicing E-HRM in the Government sector called Government Employee Management System (GEMS). This research studies the user satisfaction of E-HRM on Brunei Darussalam Government Employee Management System (GEMS) based on the Government employees current experience. The user satisfaction was analysed through seven elements, the implementation of E-HRM, training, user-friendliness, infrastructure, data security, technical support and user support. The descriptive, analytical approach utilised both quantitative and qualitative research methods. A stratified random sample respondent of the research population was used. These respondents are the employees from four departments under the Prime Minister's Office. Findings in this research revealed that the GEMS do not give satisfactory system for the users. In conclusion, GEMS is still being used, however, traditional methods were also actively used. GEMS technicians have been proactive in serving users' enquiries. At the same time, employees have had no problems with GEMS' data security, however, they still had doubts. Therefore, a tighter security measure should be implemented. Furthermore, the users were also lacking in training, which resulted in GEMS becoming a non-user-friendly system, and correspondingly causing employees to have a negative mindset towards GEMS This research has provided a recommendation for future research to consider investigating correlation between the seven elements, together with the influence of age, gender and years of service in the user satisfaction. Furthermore, it would be beneficial for future research to not only consider user satisfaction. But also, to look at the user perception.
504			_aIncludes bibliographical and appendices
610		4	_aUniversiti Teknologi Brunei _vDissertation
650		4	_aHuman Resource Management _zBrunei Darussalam
650		4	_aElectronic Human Resource Management _zBrunei Darussalam
710			_aUniversiti Teknologi Brunei _bSchool of Business
942			_2lc _cRTDS
998			_eBook _s902901 :00193 c.1 UTB 120 REPORT {Thesis / Dissertation} _xDonated
999			_c20536 _d20536