000 00719nam a22002175a 4500
005 20230809093159.0
008 120906s2013 ohu 000 0 eng
020 _a9781285057132
040 _aUniversiti Teknologi Brunei
_cUTB
084 _aHF5415.2 FIS 20014
100 1 _aFisk, Raymond P.
245 1 0 _aServices marketing :
_ban interactive approach /
_cRaymond P. Fisk, Stephen J. Grove ; [edited by] Joby John.
250 _a4th Ed.
260 _aMason, OH :
_bCengage,
_c2013.
300 _ap. cm.
500 _aIncludes index
650 4 _aMarketing
_xManagement.
942 _2lc
_cGC
_n0
998 _eBook
_x834135 : 033769 c. 1 UTB
999 _c20938
_d20938