| 000 | 02294nam a2200277 a 4500 | ||
|---|---|---|---|
| 008 | 240803s2011 cau s 000 0 eng|d | ||
| 020 |
_z9781118010815 _q(Electronic Resources) |
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| 020 |
_z9781118010822 _q(Electronic Resources) |
||
| 020 |
_a9780470922248 _q(Electronic Resources) |
||
| 020 |
_a0470922249 _q(Paperback) |
||
| 040 |
_aUTB _beng |
||
| 100 | 1 |
_aCloke, Kenneth, _eauthor |
|
| 245 | 1 | 0 |
_aResolving conflicts at work : _bTen strategies for everyone on the job / _cKenneth Cloke, Joan Goldsmith. |
| 250 | _a3rd edition. | ||
| 260 |
_aSan Francisco, Calif. : _bJossey-Bass ; _aChichester : _c©2011. |
||
| 300 | _a1 electronic resources | ||
| 520 | _a The classic text on resolving workplace conflicts, fully revised and updated Resolving Conflicts at Work is a guide for preventing and resolving conflicts, miscommunications, and misunderstandings at work, including dozens of techniques for revealing how the inevitable disputes and divisions in the workplace are actually opportunities for greater creativity, productivity, enhanced morale, and personal growth. In the third edition of this text, all chapters are completely infused with additional content, updated examples, and new case studies. Like its predecessors, it identifies core strategies for preventing and resolving both intermittent and chronic conflicts in the workplace. In addition, the book Includes a new foreword by Warren Bennis, which represents his most recent thinking about judgment calls and candid communications in the workplace Presents new chapters on leadership and transformational conflict coaching, and organizational systems design This definitive and comprehensive work provides a handy guide for managers, employees, union representatives, human resource experts, and consultants seeking to maintain stable and productive workplaces. | ||
| 650 | 0 | _aConflict management. | |
| 650 | 0 | _aInterpersonal relations. | |
| 650 | 0 |
_aPersonnel management _xPsychological aspects. |
|
| 650 | 0 | _aPsychology, Industrial. | |
| 700 | 1 |
_aGoldsmith, Joan. _eauthor. |
|
| 856 | _uhttps://search.ebscohost.com/login.aspx?direct=true&db=nlebk&AN=364293&site=ehost-live | ||
| 942 |
_2lc _n0 _cEBB |
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| 998 |
_eElectronic Book _sReference No: 4736965 / 10.12.21 / ns277138 Date: 12 October 2021 -- (UTB) |
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| 999 |
_c21566 _d21566 |
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