| 000 | 00496nam a2200169 4500 | ||
|---|---|---|---|
| 020 | _a9780566075872 | ||
| 040 |
_aUTB _beng _cUTB |
||
| 084 | _aHF5415.5 LIN 1996 | ||
| 100 | 1 |
_aLinton, Ian _eauthor |
|
| 245 | 1 | 0 |
_a40 Activities for Improving Customer Service / _cIan Linton |
| 260 |
_aEngland : _bGower , _c1996 . |
||
| 300 |
_a351 pages : _c31 cm |
||
| 650 | 4 | _aCustomer services. | |
| 942 |
_2lc _n0 _cREF |
||
| 998 |
_eBook _s850077 : 29061 c.1_UTB |
||
| 998 |
_eBook _s817457 : 29373 c.2_UTB |
||
| 999 |
_c22855 _d22855 |
||