000 02638nam a2200289 4500
020 _qhardback
040 _aUniversiti Teknologi Brunei
_beng
_cUTB
084 _aUTB 120 REPORT, THESIS & DISSERTATION
_aRTDS 259
100 1 _aMelissa, Lee Jia Chie
_eAuthor
245 1 0 _aThe Effect of Social Media Marketing on Branding and Consumer Behavior in Brunei /
_cMelissa, Lee Jia Chie
260 _aBrunei Darussalam :
_bUniversiti Teknologi Brunei ,
_c© 2018.
300 _aiv, 48 Pages :
_bcolor illustrations ;
_c30 cm.
500 _aA Thesis submitted to The Universiti Teknologi Brunei (UTB) in partial fulfillment of the requirements for the degree of Master of Science (MSc) in Management and Technology.
500 _aAbstract Social media has become increasingly popular over the years to the point that in today's technology driven world, every internet user is relatively familiar with it irrespective of their profession, culture, nationality, race or religion. With Brunei having the highest rate of social media penetration in South East Asia and ranking third worldwide, it highlights the importance of social media for brands or companies. It is therefore important to understand the effect of social media marketing on branding and consumer behaviour. This research aimed to examine how social media marketing can be used for branding purposes to enhance brand loyalty and to determine the relationship between social media, branding and consumer behaviour. Based on a questionnaire of 125 respondents, the data collected was used to test the hypotheses formulated. It was found that social media marketing has a positive impact on brand awareness, brand trust, brand loyalty and purchasing decision. Future researches can implement a mixed method research to further confirm the findings. The main limitations for this research are time constraints and small sample.
502 _aThesis (Degree of Master of Science (MSc) in Management and Technology
504 _aIncludes bibliography references.
610 4 _vThesis
_aUniversiti Teknologi Brunei
650 4 _aSocial media
_xMarketing
_zBrunei Darussalam
650 4 _aBranding (Marketing)
_zBrunei Darussalam
700 1 _cDr Mohamed Saleem Hj Nazmudeen
_eLecture
710 _aUniversiti Teknologi Brunei
_bSchool of Business
942 _2lc
_n0
_cRTDS
998 _eReports, Thesis & Dissertation
_s829314 : 002019 c.1_UTB
_xUniversiti Teknologi Brunei
998 _eReports, Thesis & Dissertation
_s829315 : 002020 c. 2_UTB
_xUniversiti Teknologi Brunei
999 _c23338
_d23338