000			02732nam a2200277 4500
020			_qhardback
040			_aUniversiti Teknologi Brunei _beng _cUTB
084			_aUTB 120 REPORT, THESIS & DISSERTATION _aRTDS 219
100	1		_aNur Shafiyyah binti Effandi _eAuthor
245	1	0	_aThe Employees Emotions Towards Organizational Change Within Telecommunication Organizations in Brunei Darussalam / _cNur Shafiyyah binti Effandi
260			_aBrunei Darussalam : _bUniversiti Teknologi Brunei , _c© 2019.
300			_avii, 54 Pages : _bcolor illustrations ; _c30 cm,.
500			_aABSTRACT This study aims to examine employees' emotions towards organizational change happened within the three telecommunication organizations in Brunei. Most of the existing literature pointed out that any organizational change affects the employees' emotions with their level of support and attitudes. It was also suggested that having interventions can reduce the adverse effects of emotional employees to better cope and adapt to any changes in the organizations. A cross-sectional study was used to attain the study's aim to examine the employees' emotions towards organizational change. Specifically, a mixed approach was used; quantitative data was collected using survey questionnaires to recognize and understand the employees' emotions with their level of support and attitudes towards change as well as to identify the coping and adapting strategies; also, qualitative data was collected using formal focus group interviews to have richer and in-depth information on the employees' emotions, attitudes, and their emotional management towards change. This study found strong significant relationships between the level of support and job attitudes, emotions and job attitudes towards organizational change, and interventions with job attitudes and level of support. This study also found out that the employees who were having mixed and negative emotions tend to resist change while employees who were having positive emotions tend to support change.
504			_aIncludes bibliography references.
610		4	_vMsc Research Project _aUniversiti Teknologi Brunei
650		4	_aOrganizational change _zBrunei Darussalam.
650		4	_aEmotions in the workplace _zBrunei Darussalam.
650		4	_aDissertations, Academic _zBrunei Darussalam.
650		4	_aResearch Project, Academic
650		4	_aResearch Project Universiti Teknologi Brunei
710			_aUniversiti Teknologi Brunei _bSchool of Business
942			_2lc _n0 _cRTDS
998			_eReports, Thesis & Dissertation _s850356 : 001943 c. 1_UTB _xUniversiti Teknologi Brunei
999			_c23353 _d23353