| 000 | 01009nam a22002537a 4500 | ||
|---|---|---|---|
| 008 | 260210s2004 ohua|||g |||| 001 0 eng d | ||
| 020 |
_a9780030343360 _qhardback |
||
| 020 |
_a0030343364 _qhardback |
||
| 040 |
_aUniversiti Teknolohgi Brunei _beng _cUTB |
||
| 084 | _aHF5415.32 SHE 2004 | ||
| 100 | 1 |
_aSheth, Jagdish N. _eauthor. |
|
| 245 | 1 | 0 |
_aCustomer behavior : _ba managerial perspective / _cJagdish N. Sheth and Banwari Mittal |
| 250 | _a2nd edition | ||
| 260 |
_aOhio : _bSouth-Eestern, a division of Thomson Learling, _c2004. |
||
| 300 |
_axix, 487 pages : _billustration ; _c26 cm. |
||
| 504 | _aIncludes bibliographical refrences and index | ||
| 650 | 4 |
_aCustomer behavior _vPower, scope and Impact |
|
| 650 | 4 |
_aCustomer behavior _vFoundations |
|
| 650 | 4 |
_aCustomer _vDecision and relationships |
|
| 650 | 4 |
_aCustomer _vbuilding loyalty and value |
|
| 700 | 1 |
_aMittal, Banwari _eauthor. |
|
| 942 |
_2lc _cGC |
||
| 998 |
_eBook _s902575 : 016869 c. 1 UTB _xDonated by Farwizah binti Hj Md. Zamree |
||
| 999 |
_c23825 _d23825 |
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