000			01545nam a2200217 4500
008			260214b1998 enk||||g fi|| 00| 0 eng d
020			_a0704506203 _qpaperback
020			_a9780704506206 _qpaperback
040			_aUniversiti Teknologi Brunei _beng _cUTB
084			_aHF5549 LES 1998
100	1		_aRae, Leslie, _eauthor
245	1	0	_aThe skill of Interviewing / _cLeslie Rae
260			_aEngland : _bWildwood House Limited, _c1998 .
300			_aix, 209 pages ; _c22 cm
520			_aWhether the context is recruitment, appraisal, counselling or grievance, all managers conduct interviews with their staff from time to time. And the consequences can be far-reaching. Yet these same managers are rarely offered any systematic training in the skills involved. In this book Leslie Rae, an experienced interviewer and trainer of inter-viewers, describes an approach that can be applied across a wide range of situations. The first part introduces the key techniques and includes a chapter on training. The second part shows how these techniques can be put to effective use in specific types of interview, among them selection, counselling and appraisal. The result is a thoughtful and above all practical guide to one of the most important of all management skills.
650		4	_aEmployment Interviewing
942			_2lc _n0 _cGC
998			_eBook _s850691 : 018448(H) c.1 UTB _xDonated by Dk Siti Nur Izzah Nazihah Pg Hj Abd Rahman
999			_c23848 _d23848