000 00631nam a2200193 4500
008 260314b |||||||| |||| 00| 0 eng d
020 _a1880394332
_qpaperback
040 _aUniversiti Teknologi Brunei
_beng
_cUTB
084 _aHF5415.5 GRE 1997
245 1 0 _a301 Great Customer Service Ideas /
_cedited by Nancy Artz
260 _aBostom, Mass :
_bGoldhirsh Group, Inc.,
_c1997.
300 _a351 pages :
_c19 cm.
500 _aIncludes index
700 1 _aArtz, Nancy.,
_eeditor.
942 _2lc
_cGC
998 _eBook
_s814544 : 01865(H) c. 1 UTB
999 _c23911
_d23911