| 000 | 00783nam a22002297a 4500 | ||
|---|---|---|---|
| 005 | 20250602143315.0 | ||
| 008 | 900101s1993 nyuad g 001 0 eng d | ||
| 020 |
_a9780137472635 _qpaperback |
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| 020 |
_a0137472633 _qpaperback |
||
| 040 |
_aUniversiti Teknologi Brunei. _beng _cUTB |
||
| 084 | _aHD9980.5 STE 1993 | ||
| 100 | 1 |
_aStebbing, Lionel., _d1930- _eauthor. |
|
| 245 | 1 | 0 |
_aQuality management in the service industry / _cLionel Stebbing. |
| 260 |
_aNew York : _bEllis Horwood, _c1990. |
||
| 300 |
_a178 pages : _billustrations, charts ; _c24 cm. |
||
| 504 | _aIncludes bibliographical references and indexes. | ||
| 650 | 0 |
_aService industries _xManagement. |
|
| 942 |
_2lc _cGC |
||
| 998 |
_eBook _s801316 : 27621 c. 2 UTB |
||
| 999 |
_c8906 _d8906 |
||