Quality value banking : effective management systems that increse earnings, lower costs, and provide competitive customer service
Gray, Janet L.
Quality value banking : effective management systems that increse earnings, lower costs, and provide competitive customer service [Books]. Janet L. Gray [and] Thomas W. Harvey. - New York John Wiley & Sons 1992 - Pages: 232
Notes Registration No: 27692 (1 al) Notes Registration No: 27692 (1 al) Includes index. Serials holdings B$$114.90
0471550094 0.00
92000283
Bank management -- Quality control.
Banks and banking -- Customer services.
Quality of products.
HG/1616 / GRA
Quality value banking : effective management systems that increse earnings, lower costs, and provide competitive customer service [Books]. Janet L. Gray [and] Thomas W. Harvey. - New York John Wiley & Sons 1992 - Pages: 232
Notes Registration No: 27692 (1 al) Notes Registration No: 27692 (1 al) Includes index. Serials holdings B$$114.90
0471550094 0.00
92000283
Bank management -- Quality control.
Banks and banking -- Customer services.
Quality of products.
HG/1616 / GRA