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Quality value banking : effective management systems that increse earnings, lower costs, and provide competitive customer service Janet L. Gray [and] Thomas W. Harvey. [Books].

By: Gray, Janet LContributor(s): Harvey, Thomas WMaterial type: TextTextPublication details: New York John Wiley & Sons 1992 Description: Pages: 232ISBN: 0471550094Subject(s): Bank management -- Quality control | Banks and banking -- Customer services | Quality of productsDDC classification: HG/1616
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Holdings
Item type Current library Call number Status Date due Barcode
General Collection General Collection Universiti Teknologi Brunei Library
HG/1616 GRA (Browse shelf(Opens below)) Available 802989

Notes Registration No: 27692 (1 al) Notes Registration No: 27692 (1 al) Includes index. Serials holdings B$$114.90

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