MARC details
| 000 -LEADER |
|---|
| fixed length control field |
01289nam a22003257a 4500 |
| 001 - CONTROL NUMBER |
|---|
| control field |
61933 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
MOEB |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20221223063720.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
000101s2000 nyua g 001 0 eng |
| 010 ## - LIBRARY OF CONGRESS CONTROL NUMBER |
|---|
| LC control number |
99049972 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
0766814157 |
| 035 ## - SYSTEM CONTROL NUMBER |
|---|
| System control number |
(MOEB_114)OLD9780766814158 |
| 035 ## - SYSTEM CONTROL NUMBER |
|---|
| System control number |
(SITECODE)OLD16515 |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
Institut Teknologi Brunei |
| 050 00 - LIBRARY OF CONGRESS CALL NUMBER |
|---|
| Classification number |
TX911.3.C8 F67 2000 |
| 084 ## - OTHER CLASSIFICATION NUMBER |
|---|
| Classification number |
TX911.3 FOR |
| 094 ## - LOCAL CALL NUMBER (UTB) |
|---|
| Classification number |
TX911.3.C8 |
| Item number |
F67 |
| Internal field |
2000 |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Ford, Robert C. |
| Fuller form of name |
(Robert Clayton), |
| Dates associated with a name |
1945- |
| 245 10 - TITLE STATEMENT |
|---|
| Title |
Managing the guest experience in hospitality / |
| Statement of responsibility, etc. |
Robert C. Ford, Cherrill P. Heaton. |
| Medium |
[Book]. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. |
|---|
| Place of publication, distribution, etc. |
Africa ; |
| -- |
Albany, NY : |
| Name of publisher, distributor, etc. |
Delmar/Thomson Learning, |
| Date of publication, distribution, etc. |
2000. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
xxiv, 432 p. : |
| Other physical details |
ill. ; |
| Dimensions |
24 cm |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
|---|
| Bibliography, etc. note |
Includes bibliographical references and indexes. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Hospitality industry |
| General subdivision |
Customer services. |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Heaton, Cherrill P. |
| 856 42 - ELECTRONIC LOCATION AND ACCESS |
|---|
| Materials specified |
Contributor biographical information |
| Uniform Resource Identifier |
<a href="http://www.loc.gov/catdir/enhancements/fy1302/99049972-b.html">http://www.loc.gov/catdir/enhancements/fy1302/99049972-b.html</a> |
| 856 42 - ELECTRONIC LOCATION AND ACCESS |
|---|
| Materials specified |
Publisher description |
| Uniform Resource Identifier |
<a href="http://www.loc.gov/catdir/enhancements/fy1302/99049972-d.html">http://www.loc.gov/catdir/enhancements/fy1302/99049972-d.html</a> |
| 856 41 - ELECTRONIC LOCATION AND ACCESS |
|---|
| Materials specified |
Table of contents only |
| Uniform Resource Identifier |
<a href="http://www.loc.gov/catdir/enhancements/fy1302/99049972-t.html">http://www.loc.gov/catdir/enhancements/fy1302/99049972-t.html</a> |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) |
|---|
| Internal field |
Book |
| 911 ## - EQUIVALENCE OR CROSS-REFERENCE-CONFERENCE OR MEETING NAME [LOCAL, CANADA] |
|---|
| Meeting name or jurisdiction name as entry element |
1 |
| Number [OBSOLETE] |
admin admin |
| 912 ## - LOCAL DATA ELEMENT A (UTB) |
|---|
| Internal field |
1 |
| -- |
admin admin |
