MARC details
| 000 -LEADER |
|---|
| fixed length control field |
01009nam a22002537a 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
260210s2004 ohua|||g |||| 001 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
9780030343360 |
| Qualifying information |
hardback |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
0030343364 |
| Qualifying information |
hardback |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
Universiti Teknolohgi Brunei |
| Language of cataloging |
eng |
| Transcribing agency |
UTB |
| 084 ## - BOOK Call Number |
|---|
| Classification number |
HF5415.32 SHE 2004 |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Sheth, Jagdish N. |
| Relator term |
author. |
| 245 10 - TITLE STATEMENT |
|---|
| Title |
Customer behavior : |
| Remainder of title |
a managerial perspective / |
| Statement of responsibility, etc. |
Jagdish N. Sheth and Banwari Mittal |
| 250 ## - EDITION STATEMENT |
|---|
| Edition statement |
2nd edition |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
|---|
| Place of publication, distribution, etc. |
Ohio : |
| Name of publisher, distributor, etc. |
South-Eestern, a division of Thomson Learling, |
| Date of publication, distribution, etc. |
2004. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
xix, 487 pages : |
| Other physical details |
illustration ; |
| Dimensions |
26 cm. |
| 504 ## - Bibliography, Etc. Note |
|---|
| Bibliography, Etc. Note |
Includes bibliographical refrences and index |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Customer behavior |
| Form subdivision |
Power, scope and Impact |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Customer behavior |
| Form subdivision |
Foundations |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Customer |
| Form subdivision |
Decision and relationships |
| 650 #4 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Customer |
| Form subdivision |
building loyalty and value |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Mittal, Banwari |
| Relator term |
author. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Source of classification or shelving scheme |
Local Classification |
| Koha item type |
General Collection |
| 998 ## - LOCAL CONTROL INFORMATION (RLIN) |
|---|
| Internal field |
Book |
| CC (RLIN) |
902575 : 016869 c. 1 UTB |
| Internal field |
Donated by Farwizah binti Hj Md. Zamree |
