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Front office : procedures, social skills, yield and management / Peter Abbott and Sue Lewry. [Book].
Material type:
TextPublication details: Oxford : Butterworth-Heinemann, 2001. Edition: 2nd edDescription: 211p. : ill. ; 25 cmISBN: 0750642300Subject(s): Hotel front desk personnel | Hotel managementOther classification: TX911.3 ABB
| Item type | Current library | Call number | Status | Notes | Date due | Barcode |
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General Collection
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Universiti Teknologi Brunei Library | TX911.3 ABB c.1 (Browse shelf(Opens below)) | Available | Reg. No. 30390_ITB | 812842 |
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| TX911 LIL c.1 Food and beverage service / | TX911.2 MIC c.1 Best impressions in hospitality : your professional image for excellence / | TX911.2 MIC c.2 Best impressions in hospitality : your professional image for excellence / | TX911.3 ABB c.1 Front office : procedures, social skills, yield and management / | TX911.3 AGA c.1 Careers in hotel management : Opportunities in the Hotel Industry / | TX911.3 AHM c.1 Hotel sales & operations / | TX911.3 c.1 Hospitality marketing / |
Includes index.
Previous ed.: 1991.
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