Upside-down marketing : turning your ex-customers into your best customers / George R. Walther.

TextPublication details: New York : McGraw-Hill., 1994. Description: xix, 209 pages : illustrations ; 22 cmISBN: 9780070680487 ; 0070680485Subject(s): Customer services -- Management | Marketing -- Management | Sales managementOther classification: HF 5415.13 WAL 1994

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Holdings
Item type	Current library	Call number	Status	Notes	Date due	Barcode
General Collection	Universiti Teknologi Brunei Library - at level 2	HF 5415.13 WAL 1994 c. 1 (Browse shelf(Opens below))	Available	Reg. no. 29241_UTB		801658

Includes index

Includes index.

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