Quality management in the service industry / Lionel, Stebbing.

TextPublication details: Chichester, West Sussex ; Ellis Horwood Limited, England : 1993. Description: 178 pages : illustrations, charts ; 25 cmISBN: 9780137471485Subject(s): Service industries -- ManagementOther classification: HD9980.5 STE 1993

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Holdings
Item type	Current library	Call number	Status	Notes	Date due	Barcode
General Collection	Universiti Teknologi Brunei Library - at level 2	HD9980.5 STE 1993 c. 1 (Browse shelf(Opens below))	Available	Reg. no. 26682_UTB		801317

Includes bibliographical references and indexes.

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