The role of emotional intelligence in promotion sense making and creativity in the workplace / Shamsulbahrin Abdul Rahman
Material type:
TextPublication details: Bandar Seri Begawan : Universiti Teknologi Brunei, 2023. Description: xii, 260 pages ; 30 cmSubject(s): Dissertations, academic | Thesis writing | Dissertation Universiti Teknologi Brunei | Emotional intelligenceOther classification: UTB 120 REPORT, THESIS & DISSERTATION | RTDS 418 Dissertation note: Dissertations for part time of (Doctor of Philosophy) - University Teknologi Brunei (2023)
| Item type | Current library | Call number | Copy number | Status | Notes | Date due | Barcode |
|---|---|---|---|---|---|---|---|
Reports, Thesis & Dissertation Students
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Universiti Teknologi Brunei Library - at level 2 | UTB 120 REPORT, THESIS & DISSERTATION, RTDS 418 (Browse shelf(Opens below)) | c. 1 | Not for loan | Reg. No. 002462_UTB [RTDS 418] | 850590 |
Submitted in PHD fulfilment of the requirement for the degree of Doctor of Philosophy
Abstract
This study examines emotional intelligence's (El) influence over sensemaking and creativity. Scholarly research has suggested that employees with stronger emotional control are able to perform better at their workplace. Scholars have proposed to do
more focus studies on El with creativity because creative behaviours were often
triggered by emotional experiences of individuals while many sensemaking studies focused on situations where the emotional reactions felt by individuals responding to
the environments the individuals are in. The influence of demographic variables of gender, age, work experience and education level over El are explored. This study
investigates if El can directly influence sensemaking and creativity. Correspondingly, this study investigates if sensemaking can directly influence creativity and mediate the relationship between El and creativity. Quantitative method was employed to test all
the hypotheses. T-test and ANOVA were used for the demographic variable relationship with El. WEIS measure was used to measure the employees' level of El
and Zhou and George's instrument was used to measure creativity. Sensemaking was measured using a self-developed instrument based on Weick's seven sensemaking properties. Correlations and hierarchical regression were used to analyse the relationships between El, sensemaking and creativity. Hayes PROCESS method was
used to test sensemaking mediating the relationship between El and creativity. All the
variables were found positively related to each other. El was found to have a positive
impact on sensemaking and creativity. Sensemaking was found to influence creativity and did mediate the relationship of El and creativity. These findings suggest that El
does have a significant role in promoting workplace sensemaking and creativity.
Dissertations for part time of (Doctor of Philosophy) - University Teknologi Brunei (2023)
includes references and appendix 1-5 (pages 190-203)
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