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Ten keys to dynamic customer relations / Gregory H. Sorenson.
Material type:
TextPublication details: London : Kogan Page, 1988. Description: 90 pages : 22 cmISBN: 9781850917922Subject(s): Customer relations | Customer services -- Management | Consumer satisfaction | Service industries -- ManagementOther classification: HF5415.5 SOR 1988
| Item type | Current library | Call number | Copy number | Status | Notes | Date due | Barcode |
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General Collection
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Universiti Teknologi Brunei Library - at level 2 | HF5415.5 SOR 1988 c. 1 (Browse shelf(Opens below)) | c. 1 | Available | Reg. no. 19892_UTB | 801940 | |
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General Collection
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Universiti Teknologi Brunei Library - at level 2 | HF5415.5 SOR 1988 c. 3 (Browse shelf(Opens below)) | c. 3 | Available | Reg. no. 19893_UTB | 801531 |
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| HF5415.5 KEE 1993 c. 1 Keeping customers / | HF5415.5 LOV 1994 c. 1 Product plus : how product + service competitive advantage/ | HF5415.5 REI 1996 c. 1 The loyalty effect : the hidden force behind growth, profits, and lasting value / | HF5415.5 SOR 1988 c. 1 Ten keys to dynamic customer relations / | HF5415.5 SOR 1988 c. 3 Ten keys to dynamic customer relations / | HF5415.5 WIN1983 c. 1 Pricing for results/ | HF5415.5 YOU 1979 c. 1 Pricing decisions : a practical guide to interdivisional transfer pricing policy |
Includes bibliographical references.
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