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Seeking customers and keeping customers with field guide to marketing edited by Benson Shapiro and John Sviokla [diskette].
Material type:
TextPublication details: Boston, MA Harvard Business School Press 1994 ISBN: 0875844421Subject(s): Customer relations | Public relationsDDC classification: HF/5415.5
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General Collection
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Universiti Teknologi Brunei Library | HF/5415.5 SEE (Browse shelf(Opens below)) | Available | 811345 |
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| HF/5415.5 CUS Customer service. | HF/5415.5 MCG Remember me | HF/5415.5 MCG Remember me | HF/5415.5 SEE Seeking customers and keeping customers with field guide to marketing | HF/5415.5 WIL Dealing with customer complaints | HF/5415.7 BOW Logistical management : a systems integration of physical distribution management, material management, and logistical coordination / | HF 5415.13 PER c.1 Perspectives on marketing management volume 1 1991 / |
Includes disks 1 and 2. System requirements: Designed especially for Macintosh PowerBooks, or any Mac with hard drive and large display (640 x 400 or greater). System 6.0.7 and HyperCard 2.1 (or later versions). Shipped on two 1.4 MB high-density floppies.
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