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		Seeking customers edited, with an introduction by Benson P. Shapiro and John J. Sviokla. [Books]. by Shapiro, Benson P., editor \| Sviokla, John J., editor. Series: The Harvard Business Review Book SeriesMaterial type: Text; Format: print Publication details: Boston Harvard Business School Publishing Corporation 1993Availability: Items available for loan: Universiti Teknologi Brunei Library (1)Call number: HF/5438.25 SEE. Place hold Add to cart (remove)
		Keeping customers / edited by John J. Sviokla and Benson P. Shapiro. by Sviokla, John J [editor.] \| Shapiro, Benson P [editor.]. Series: Harvard Business Review book seriesMaterial type: Text; Format: print ; Literary form: Not fiction ; Audience: General; Publication details: Boston : Harvard Business School Press, 1993Availability: Items available for loan: Universiti Teknologi Brunei Library (1)Call number: HF5415.5 KEE 1993 c. 1 . Place hold Add to cart (remove)

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