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		Quality assurance : the route to efficiency and competitiveness / Lionel Stebbing. [Book]. by Stebbing, Lionel. Series: Ellis Horwood series in applied science and industrial technologyEdition: 3rd ed.Material type: Text; Format: print ; Literary form: Not fiction ; Audience: General; Publication details: New York ; London : Ellis Horwood, 1993Availability: Items available for loan: Universiti Teknologi Brunei Library (2)Call number: TS156.6 STE c.2, ... Place hold Add to cart (remove)
		Quality management in the service industry / Lionel Stebbing. by Stebbing, Lionel, 1930- [author.]. Material type: Text; Format: print ; Literary form: Not fiction ; Audience: General; Publication details: New York : Ellis Horwood, 1990Availability: Items available for loan: Universiti Teknologi Brunei Library (1)Call number: HD9980.5 STE 1993 c. 2. Place hold Add to cart (remove)
		Quality management in the service industry / Lionel, Stebbing. by Stebbing, Lionel [author.]. Material type: Text; Format: print ; Audience: General; Publication details: Chichester, West Sussex ; Ellis Horwood Limited, England : 1993Availability: Items available for loan: Universiti Teknologi Brunei Library (1)Call number: HD9980.5 STE 1993 c. 1. Place hold Add to cart (remove)

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