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		The customer is key : gaining an unbeatable advantage through customer satisfaction/ Milind M. Lele. by Lele, Milind M [author.] \| Sheth, Jagdish N [author.]. Material type: Text; Format: print ; Audience: General; Publication details: New York : John Wiley & Sons, 1991Availability: Items available for loan: Universiti Teknologi Brunei Library (1)Call number: HF5415.3 LEL 1991 c. 1. Place hold Add to cart (remove)
		Customer behavior : a managerial perspective / Jagdish N. Sheth and Banwari Mittal by Sheth, Jagdish N [author.] \| Mittal, Banwari [author.]. Edition: 2nd editionMaterial type: Text; Format: print ; Literary form: Not fiction ; Audience: General; Publication details: Ohio : South-Eestern, a division of Thomson Learling, 2004Availability: Items available for loan: Universiti Teknologi Brunei Library (1)Call number: HF5415.32 SHE 2004 c.1. Place hold Add to cart (remove)

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