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		On great service : a framework for action/ Leonard L. Berry. by Berry, Leonard L. Material type: Text; Format: print ; Audience: General; Publication details: New York : The Free Press, 1995Availability: Items available for loan: Universiti Teknologi Brunei Library (1)Call number: HF5415.5 BER 1995 c. 1. Place hold Add to cart (remove)
		No cover image available The impact of service quality on postal service in customer satisfaction and trust : Case study in Brunei Darussalam / Amal Maziah binti Haji Muhd Sawara by Amal Maziah Binti Hj Muhd Sawara [author]. Material type: Text; Format: print ; Literary form: Not fiction ; Audience: General; Publication details: Brunei Darussalam : Univerisiti Teknologi Brunei , 2019Dissertation note: Dissertation (Master) - Universiti Teknologi Brunei (2019) Availability: Items available for reference: Universiti Teknologi Brunei Library: Not for loan (1)Call number: UTB 120 REPORT, THESIS & DISSERTATION, RTDS 228. Add to cart (remove)
		No cover image available The effect of service quality on customer loyalty; a study on laundry business in Brunei Darussalam / Dayangku Syarifah binti Pengiran Haji Baharudin by Dayangku Syarifah binti Pengiran Haji Baharudin [author] \| Dr. Kabiru Maitama Kura [supervisor]. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Brunei Darussalam : Universiti Teknologi Brunei ; ©2019Dissertation note: Dissertation (Master) - Universiti Teknologi Brunei (2019) Availability: Items available for reference: Universiti Teknologi Brunei Library: Not for loan (1)Call number: UTB 120 REPORT, THESIS & DISSERTATION, RTDS 203. Add to cart (remove)