The customer is key : gaining an unbeatable advantage through customer satisfaction/ Milind M. Lele.

By: Lele, Milind M [author.]Contributor(s): Sheth, Jagdish N [author.]Material type: Text

TextPublication details: New York : John Wiley & Sons, 1991. Description: xi, 260 pages : illustrations, charts ; 23 cmISBN: 0471549177; 9780471549178Subject(s): Consumer satisfactionOther classification: HF5415.3 LEL 1991

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Holdings
Item type	Current library	Call number	Status	Notes	Date due	Barcode
General Collection	Universiti Teknologi Brunei Library - at level 2	HF5415.3 LEL 1991 c. 1 (Browse shelf(Opens below))	Available	Reg. No. 27608_UTB		801875

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Previous	HF5415.3 HAN 1986 c. 1 Consumer behavior : implications for marketing strategy /	HF5415.3 HEN 1986 Motivation research/	HF5415.3 KAS 1991 c. 1 Perspectives in consumer behavior/	HF5415.3 LEL 1991 c. 1 The customer is key : gaining an unbeatable advantage through customer satisfaction/	HF5415.3 SCH 1991 c. 1 Consumer behavior /	HF5415.3 WIL 1982 c. 1 Consumer behavior : fundamentals & strategies /	HF5415.3 WIL 1986 c. 2 Behavioural aspects of marketing /	Next

Includes index

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