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Contagious Customer Care / Nicky Frisby, Ian Chakravorty, Alison Lawrence.
Material type:
TextPublication details: United Kingdom : Go MAD Books, 2001. Description: 192 pages : illustrations ; 20 cmISBN: 0953728455Subject(s): Customer services | Customer relations | Customer satisfaction | Customer loyaltyOther classification: HF5415.5 FRI 2001
| Item type | Current library | Call number | Status | Notes | Date due | Barcode |
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General Collection
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Universiti Teknologi Brunei Library - at level 2 | HF5415.5 FRI 2001 c. 1 (Browse shelf(Opens below)) | Available | Reg. No. 01831(H)_UTB | 815188 |
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| HF5415.5 COS 1999 c. 1 Customer Service Over The Phone / | HF5415.5 CRA 1994 c. 1 The power of relationship marketing : how to keep customers for life / | HF5415.5 CUS 1990 c. 1 Customer-supplies relationship audit | HF5415.5 FRI 2001 c. 1 Contagious Customer Care / | HF5415.5 GRE 1997 c. 1 301 Great Customer Service Ideas / | HF5415.5 GUT 1997 c. 1 The dynamics of service : reflections on the changing nature of customer/provider interactions / | HF5415.5 KAB 1996 c. 1 The customer is always right! : thought-provoking insights on the importance of customer satisfaction from today's business leaders / |
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