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Quality value banking : effective management systems that increse earnings, lower costs, and provide competitive customer service Janet L. Gray [and] Thomas W. Harvey. [Books].
Material type:
TextPublication details: New York John Wiley & Sons 1992 Description: Pages: 232ISBN: 0471550094Subject(s): Bank management -- Quality control | Banks and banking -- Customer services | Quality of productsDDC classification: HG/1616
| Item type | Current library | Call number | Status | Date due | Barcode |
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General Collection
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Universiti Teknologi Brunei Library | HG/1616 GRA (Browse shelf(Opens below)) | Available | 802989 |
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| HG/1615 INN Innovations in Bank management : selected readings / | HG/1615.5 STO Supervisory skills | HG/1615.5 STO Supervisory skills | HG/1616 GRA Quality value banking : effective management systems that increse earnings, lower costs, and provide competitive customer service | HG/1641 DON Lending in international commercial banking | HG/1642 DYE A practical approach to bank lending | HG/1691 CHE Cheques and the bank customers. |
Notes Registration No: 27692 (1 al) Notes Registration No: 27692 (1 al) Includes index. Serials holdings B$$114.90
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