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		Management in service industries / edited by Peter Jones. by Jones, Peter, 1951- [author.]. Material type: Text; Format: print ; Literary form: Not fiction ; Audience: General; Publication details: London : Pitman Publishing., 1989Availability: Items available for loan: Universiti Teknologi Brunei Library (1)Call number: HD9982.5 MAN 1989 c. 1. Place hold Add to cart (remove)
		Managing services : marketing, operations, and human resources/ Lovelock, Christopher H. by Lovelock, Christopher H [author.]. Edition: Prentice-Hall International EditionMaterial type: Text; Format: print ; Literary form: Not fiction ; Audience: General; Publication details: London : Prentice-Hall International (UK) Ltd., 1988Availability: Items available for loan: Universiti Teknologi Brunei Library (1)Call number: HD9980.5 LOV 1988 c. 1. Place hold Add to cart (remove)
		Model business plans for service businesses William A. Cohen. [Books]. by Cohen, William A. Material type: Text; Format: print Publication details: New York John Wiley & Sons 1995Availability: Items available for loan: Universiti Teknologi Brunei Library (1)Call number: HD/9980.5 COH. Place hold Add to cart (remove)
		Operations management of distributed service networks : a practical quantitative approach Niv Ahituv and Oded Berman. [Books]. by Ahituv, Niv \| Berman, Oded. Material type: Text; Format: print Publication details: New York Plenum Press Ltd 1988Availability: Items available for loan: Universiti Teknologi Brunei Library (1)Call number: T/57.77 AHI. Place hold Add to cart (remove)
		Quality management in the service industry / Lionel Stebbing. by Stebbing, Lionel, 1930- [author.]. Material type: Text; Format: print ; Literary form: Not fiction ; Audience: General; Publication details: New York : Ellis Horwood, 1990Availability: Items available for loan: Universiti Teknologi Brunei Library (1)Call number: HD9980.5 STE 1993 c. 2. Place hold Add to cart (remove)
		Service operations management Neville D. Harris. [Books]. by Harris, Neville D. Material type: Text; Format: print Publication details: London Cassell Educational Ltd 1989Availability: Items available for loan: Universiti Teknologi Brunei Library (1)Call number: HD/9982.5 HAR. Place hold Add to cart (remove)
		Service operations management / Robert G. Murdick, Barry Render [and] Roberta S. Russell. by Murdick, Robert G [author.] \| Render, Barry \| Russell, Roberta S [author.]. Material type: Text; Format: print ; Literary form: Not fiction ; Audience: General; Publication details: Boston : Allyn and Bacon, 1990Availability: Items available for loan: Universiti Teknologi Brunei Library (2)Call number: HD9981.5 MUR 1990 c. 1, ... Place hold Add to cart (remove)
		Services in transition : the impact of information technology on the service sector edited by Gerald Faulhaber, Eli Noam, Roberta Tasley [Books]. by Faulhaber, Gerald R \| Noam, Eli M \| Tasley, Roberta. Material type: Text; Format: print Publication details: Cambridge, Mass. Ballinger Publishing Co. 1986Availability: Items available for loan: Universiti Teknologi Brunei Library (1)Call number: HD/9981.5 FAU. Place hold Add to cart (remove)
		Services marketing : text, cases & readings / Christopher H. Lovelock. by Lovelock, Christopher H [author.]. Material type: Text; Format: print ; Literary form: Not fiction ; Audience: General; Publication details: Englewood Cliffs, N.J. : Prentice-Hall., 1984Availability: Items available for loan: Universiti Teknologi Brunei Library (2)Call number: HF5415.122 LOV 1984, ... Place hold Add to cart (remove)
		Achieving organizational effectiveness : case studies in the Australian Service Sector Roy Kriegler ...[et. al]. [Books]. by Kriegler, Roy. Material type: Text; Format: print Publication details: Oxford University Press 1988Availability: Items available for loan: Universiti Teknologi Brunei Library (1)Call number: HD/58.7 ACH. Place hold Add to cart (remove)
		Delivering quality service : balancing customer perceptions and expectations/ Valarie A. Zeithaml, A. Parasuraman [and] Leonard L. Berry by Zeithaml, Valarie A [author.] \| Berry, Leonard L [author.] \| Parasuraman A [author.]. Material type: Text; Format: print ; Audience: General; Publication details: New York : The Free Press, 1990Availability: Items available for loan: Universiti Teknologi Brunei Library (1)Call number: HF5415.5 ZEI 1990. Place hold Add to cart (remove)
		The emerging service economy Edited by Orio Giarini. [Books]. by Giarini, Orio. Material type: Text; Format: print Publication details: Oxford Pergamon Press 1987Availability: Items available for loan: Universiti Teknologi Brunei Library (1)Call number: HD/9980.5 EME. Place hold Add to cart (remove)
		Quality management in the service industry / Lionel, Stebbing. by Stebbing, Lionel [author.]. Material type: Text; Format: print ; Audience: General; Publication details: Chichester, West Sussex ; Ellis Horwood Limited, England : 1993Availability: Items available for loan: Universiti Teknologi Brunei Library (1)Call number: HD9980.5 STE 1993 c. 1. Place hold Add to cart (remove)
		Services marketing in Asia : managing people, technology and strategy / Christopher Lovelock, Jochen Wirtz, Hean Tat Keh, Xiongwen Lu. by Lovelock, Christopher [author.] \| Wirtz, Jochen [author.] \| Keh, Hean Tat. Services marketing \| Xiongwen Lu. Services marketing. Edition: 2nd editionMaterial type: Text; Format: print ; Literary form: Not fiction ; Audience: General; Publication details: Singapore : Prentice Hall, 2005Availability: Items available for loan: Universiti Teknologi Brunei Library (1)Call number: HD9987 SER 2005 c. 1. Place hold Add to cart (remove)
		Services marketing : concepts, strategies and cases / K. Douglas Hoffman and John E. G. Bateson. by Hoffman, K. Douglas [author.] \| Bateson, John E. G [author.]. Edition: 3rd editionMaterial type: Text; Format: print ; Literary form: Not fiction ; Audience: General; Publication details: Mason, OH : Thompson/South -Western, 2006Availability: Items available for loan: Universiti Teknologi Brunei Library (1)Call number: HD9980.5 HOF 2006 c. 1. Place hold Add to cart (remove)
		No cover image available Photobooth Industry in Brunei Darussalam : A Study on The Demand, Issues and Challenges / Lailatul Nikmah binti Nikman. by Lailatul Nikmah binti Nikman [Author] \| Universiti Teknologi Brunei School of Business. Material type: Text; Format: print Publication details: Brunei Darussalam : Universiti Teknologi Brunei , © 2020Availability: Items available for reference: Universiti Teknologi Brunei Library: Not for loan (1)Call number: UTB 120 REPORT, THESIS & DISSERTATION, RTDS 310. Add to cart (remove)
		Ten keys to dynamic customer relations / Gregory H. Sorenson. by Sorenson, Gregory H [author.]. Material type: Text; Format: print ; Literary form: Not fiction ; Audience: General; Publication details: London : Kogan Page, 1988Availability: Items available for loan: Universiti Teknologi Brunei Library (2)Call number: HF5415.5 SOR 1988 c. 1, ... Place hold Add to cart (remove)